22 installments (Prologue + Episodes 1–20 + Epilogue) and Japan Mobility Show Bizweek 2026
Writes about CRM, ERP, AI agents and digital transformation in the automotive industry, from OEMs and national sales companies to dealers and service.
Full profile ↗The home of this series. The Japanese originals of every installment are published here, along with articles on Dynamics 365, Power Platform, CRM × ERP and AI in business.
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